OVIN IT SOLUTIONS LIMITED has a one-time refund policy. You may request a refund upon canceling your plan based subscription within 03 days from the date of purchase. Once we receive a request, refunds are processed within 8-10 business days, the refund amount will typically reflect on your Debit Card or Credit Card account with in another 3-5 working Days. (Please Note that a One-Time service charge may be deducted for services that have already been rendered).
HOW TO REQUEST A REFUND
Refunds are only processed after receiving a request via email from the registered email address in our records. Please send your email to [email protected] we do not process refund requests over chat or phone.
TERMS WHICH MAY VOID A REFUND REQUEST
- If a licensed version of anti-virus or any other paid software was installed on your system (Desktop/Laptop) and you are requesting a refund for charges which you paid for the software itself.
- If you purchased any Paid/ licensed version of website services threw us.
- If you have used our Technical Support Services on Two or more
- If you have used our Digital Marketing Services.
- If you are requesting a refund from an email address which isn’t the registered email
- If you are requesting a refund to a Credit Card or Debit Card / Paypal Account which is different than the card used for the original purchase.
- If you are requesting. A refund using any medium other than the original email account on file.